Terms and Conditions
1. General
1.1 These are standard terms that set out the requirements of the client (you) and Ana Ruiz Coaching.
1.2 The learning in the Conflict-Repair Recipes program and sessions belong to the client. The client is expected to be on time and prepared for each session by watching the relevant module and completing any action items as directed in the training.
1.3 Results for the client may vary depending on such things as (but not limited to) the depth of your understanding of the training materials, your time and effort in executing the actions items, your consistency in executing the training materials, and your willingness to work.
1.4 Ana Ruiz Coaching reserves the right to make any changes to the program and any of its related materials, including but not limited to the delivery model of the training materials and any face-to-face sessions.
2. Professional Disclaimer
2.1 As a coach at Ana Ruiz Coaching, we would love to inform you that the advice provided to you is guidance in nature and no results are guaranteed.
2.2 We do not solve legal problems.
2.3 By entering into the Conflict-Repair Recipes Membership you agree to release Ana Ruiz Coaching, its officers, employees, contractors and representatives and their respective heirs, successors and assigns for any claims which may otherwise have been arising out of or in any way related to participation in the Coaching Program and harmless from any loss or liability from actions taken or situations created as a result of the Coaching Sessions or relationship.
You understand that all action taken by you is performed voluntarily.
Clients should seek independent professional advice before undertaking any physical, business or investment actions.
3. Confidentiality
3.1 This is a very important aspect of the coaching relationship. Everything we discuss in any session is kept in the strictest of confidence. You are also required to maintain confidentiality of the information discussed in session as well as anything shared by any other participants.
3.2 The client is bound by Copyright laws. The client will not share any Ana Ruiz Coaching materials or intellectual property with any other individual. The client will not provide their login details to the Conflict-Repair Recipes membership site and materials to any individual for any reason.
4. Cancellation Policy / Adding People to Your Membership
4.1 Please note that to cancel your Conflict-Repair Recipes membership you can do so by giving 7 Business days’ notice and emailing ana@anaruiz.life. Your membership will cancel within 3 days of you sending your cancellation request - not on the next payment date. There will be no refunds and no holds under any circumstance. If your payment is dishonored and fails to be received on the due date, a 5% charge will be added each time the payment is attempted. The late fee will be taken in your next month’s billing cycle. If a payment is late your access will be removed until your payments are up to date. If you cancel and want to rejoin at a later date we'd love to have you come back.
If you cancel and want to rejoin at a later date we'd love to have you come back.
4.2 Sometimes due to unforeseen circumstances, the cancellation policy may be waived. Please cancel via your booking email or contact ana@anaruiz.life
4.4 If you want to have a partner or spouse join the Conflict-Repair Recipes program you can do so by having them sign up at a reduced rate of 50% off per month. Please email ana@anaruiz.life
5. Intellectual Property
5.1 All material shared by Ana Ruiz Coaching and its representatives is subject to copyright and other intellectual property rights. The copyright in all such materials remain the property of their owners and may not be recorded, used or reproduced, without the written permission of the copyright owner.
You agree not, at any time, to do anything that would infringe the intellectual property rights in such materials.
6. Responsibility for Change
Your Coach will do everything in their experience and power to ensure you are equipped with the mindset, tools, strategies and knowledge to create the changes and results you desire.
The key to achieving the results, however, lies with you, the Client.
Your unique responsibility lies in action; taking the action to achieve the results - because without action, nothing can happen.
The seven points below are a summary of your responsibility for change:
1. The responsibility for change rests entirely with each of us.
2. Your Coach will do everything possible to support you in achieving your own results and desired outcomes; your Coach cannot make any changes for you.
3. You are responsible for the cause of all change within your life.
4. Your Coach will work with you to identify solutions and offer suggestions, options and Coaching based on their own personal experience, training and the information you give them.
5. All decisions and courses of action are entirely yours and you accept full responsibility for such decisions and actions.
6. You should always carefully evaluate the consequences of various options and act accordingly including seeking professional advice prior to taking actions where appropriate.
7. As a Client, you also recognize and agree that the Company and its Coaches, employees, and servants are qualified or practicing health professionals.